Privacy Policy

This document outlines how Vinyl Messi ("we", "us", "our") collects, uses, and shares your personal information when you visit vinylmessi.com (the "Site") or engage with our services ("Services"). Your use of our Services signifies your acceptance of this Privacy Policy. If you do not agree with any part of it, please refrain from using our Services.

Information We Collect

We collect various types of personal information to provide and improve our Services, including:

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.

Order information

Examples of Personal Information collected: name, account information, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify and payment gateways, such as PayPal, ShopPay, AfterPay and Zip.

Customer support information

Examples of Personal Information collected: name, account information, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Source of collection: collected from you.

We collect this information directly from you when you provide it to us or automatically through cookies and similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

To Provide and Improve Our Services: to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Customer Support: Respond to your inquiries and requests.
Marketing and Communications: Send promotional emails and updates about our products and services, with options to opt-out. To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Legal Obligations: Comply with applicable laws and regulations

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Information Sharing

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may also share your personal information with third parties for the following purposes:

Service Providers: Assist in delivering our Services, such as payment processors and shipping partners.
Marketing Partners: Help us market our products and services with your consent.
Legal Compliance: Comply with legal obligations or respond to lawful requests.

We do not sell your personal information to third parties for their own marketing purposes.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Security and Retention

We implement appropriate security measures to protect your personal information and retain it only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. You can exercise these rights by contacting us using the details provided below.

If you are an Australian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Australia.

Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience and analyse how you interact with our Services. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Mobile Terms

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

We will only ever send you SMS messages if you have opted-in to this service.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any revisions will be posted on the Site with an updated "Last updated" date.

Contact Us

If you have questions about our Privacy Policy or wish to exercise your rights, please contact us at help@vinylmessi.com

Thank you for reviewing Vinyl Messi's Privacy Policy. Your privacy and trust are important to us, and we are committed to protecting your personal information.

Last Updated: 11/07/2024